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Privacy Policy



This is a Secure Website:

ABOUT SSL CERT

We are committed to protecting our customer's privacy. We are entirely open about our information gathering practices. Please take the time to review this notice which states our privacy policy.This site uses a VeriSign SSL123 Certificate to offer secure communications by encrypting all data to and from the site. VeriSign has checked and verified the site's registered domain name.

For us to process your order, we need to know your name, email address, delivery address, credit/debit card number, security code and expiry date. We will not collect any information about you unless it is specifically and knowingly provided by you. The information we collect will be accurate and up to date. You can check this at any time by contacting our customer care department. We will immediately correct any inaccuracies you report.

Additionally, we will look at the products you buy, together with the way you view our site to enable us to send you information about products and services that you may be interested in. We will use this information to tailor your view of the site to make it more interesting and relevant in respect of the products and offers on view.

We collect information about our customers via server logs, cookies, order forms and competitions. A cookie is a file that your web browser places on your computer's hard disk for record keeping purposes. The information collected in this way can be used to identify you unless you modify your browser settings. The cookie does not store any credit/debit card information nor password details. 

We have business and technical partners whom we share data with to handle orders, process credit and debit card payments and provide a range of services, including for fraud protection purposes. They are bound by Data Protection covenants and must process the personal information in accordance with this privacy policy. You should be aware that if we are requested by the police or any other regulatory authority investigating suspected illegal activities to provide your personal information, we are entitled to do so.

In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.

We may also use your data, or permit our group companies to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by. If you do not want us to use your data in this way, please change the settings in your account. Replying to the 'unsubscribe' link in promotional mail will also ensure that your name is removed from our mailing list.

This website employs VeriSign and industry-standard SSL to provide secure credit card transactions. SSL is a communications protocol for transmitting private information over the internet. It works by encrypting data that is transmitted over the SSL connection. When you place an order, your credit/debit card information is encrypted and then sent over the internet using an SSL connection. No one can read or access the data that is being transmitted.

It is important for you to protect against unauthorised access to your password and to your computer. Ensure that you log out when you finish using a shared computer.

In addition to the company's safeguards, your personal data is protected in the UK by the Data Protection Act (the 'Act'). The Act requires us, as registered Data Controllers, amongst other things to ensure that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people.

We take the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co-operation to enable us to complete them. Fraudulent transactions will not be tolerated by us and such transactions will be reported to the relevant authorities.

Cookie Policy

We collect information about our customers via server logs, cookies, order forms and competitions. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The information collected in this way can be used to identify you unless you modify your browser settings. None of our cookies store any credit/debit card information nor password details.

The tables below explains the cookies we use and why.

Strictly Necessary

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.

Cookie NamePurposecurrency_V6This is used to remember what currency the user has chosen.locale_V6This is used to remember what language the user is viewing the website in.ElysiumBasketGLOSSYBOX_V6This is used to access what the user has already put in their basket in that session or a previous visit.NSC_[followed by name of relevant server]This acts as a load balancer between the various servers we use on our website i.e. it ensures the user's interaction with the website is uninterrupted when the user transfers across servers._EDOFC_V6This is used to store information relating to the contents of the user's basket.VisitorId_GLOSSYBOXp_V6This is used to access the user's details during a session or from a previous visit.JSESSIONIDThis is used for the purposes of session management in our application server.

Performance Cookies

These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works. By using our website, you agree that we can place these type of cookies on your device.

Cookie NamePurpose
_utma
_utmb
_utmc
_utmz
(Google analytics)
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Click here for an overview of privacy at Google To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
_vis_opt_s
_vis_opt_exp_1_combi
_vis_opt_test_cookie
_vis_opt_test_cookie
(Visual Website Optimiser)
These cookies are placed by our current multivariate testing tool, Visual Website Optimiser. It enables us to create different versions of our websites and landing pages, so that we can monitor which our customers prefer.
affil_V6We use this cookie to track sales that have come in via an affiliate network link.
Functionality Cookies

These cookies allow our website to remember choices that you make (such as your user name, language, or the region you are in), and provide enhanced, more personal features. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.By using our website, you agree that we can place these type of cookies on your device.

Cookie NamePurpose
VisitorId_GLOSSYBOX_V6This is used to access the user details during a session or from a previous visit.
RememberMe_GLOSSYBOX.v6This is used to remember your log-in details on the website.
SLI1_112
SLI2_112
SLI4_112
SLIBeacon_112
SLIGLOSSYBOX_V6
These cookies are used to facilitate the product search engine contained on the website.
chumewe_userThis is used to give a user a unique identifier.
chumewe_sessThis is used to give a user's session a unique identifier.
Targeting and Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are placed by advertising networks or affiliates with our permission. They remember that you have visited a website and that this information is shared with other organisations such as advertisers.

By using our website, you agree that we can place these type of cookies on your device. If you would like to disable any of these cookies, please see the table below and the section below headed 'How to Restrict or Block Cookies' for further details.

Cookie NamePurpose
AWSESS
awpv9
aw3
AW
_aw_m_(clickid)
(Affiliate Window)
These cookies are used to track sales that have come in via an affiliate network link operated by our partner Affiliate Window and also to support the delivery of targeted marketing and advertising communications. For further information about how Affiliate Window address data privacy, please follow the link below:https://www.affiliatewindow.com/
c_user
datr
lu
s
sct
x-src
xs
(Facebook)

Facebook is a social networking website that has millions of users worldwide. You register and create a profile. You can add friends to your profile and exchange information with your friends. Facebook also allows people to start groups and fan pages as well as bookmarking other web pages.

This website uses Facebook plug-ins to allow you to 'like' the page and products. These plug-ins store third party Facebook cookies on your machine which we do not have any control over. For further information about how Facebook address data privacy, please follow the link below: 
http://www.facebook.com/about/privacy/.

NID
PREF
(Googleplus)

Googleplus is a social networking website. You register and create a profile. You can add friends to your profile and exchange information with your friends.

This website uses Googleplus plug-ins to allow you to 'recommend' the page and products. These plug-ins store third party Googleplus cookies on your machine which we do not have any control over. For further information about how Googleplus address data privacy, please follow the link below: 
https://www.google.com/intl/en_uk/policies/privacy/

_utma
_utmb
_utmz
guest_id
k
pid
(Twitter)
Twitter is a social networking website. This website uses Twitter plug-ins to allow you to tweet about the page and products. These plug-ins store third party Twitter cookies on your machine which we do not have any control over. For further information about how Twitter address data privacy, please follow the link below: 
https://twitter.com/privacy
ysm_bbk18TA4F8D6DA
L4O7S4UB3AIDQ8EC
(Yahoo)
This cookie is used to support the delivery of targeted marketing and advertising communications. For more information about Yahoo's privacy policy and for details of how to opt-out of receiving advertising from Yahoo, please follow the link below:
http://info.yahoo.com/privacy/uk/yahoo/opt_out/targeting/details.html
How to Restrict or Block Cookies

If you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The 'Help' function within your browser should tell you how. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

You may also wish to visit www.youronlinechoices.com/uk/your-ad-choices to learn more about the cookies on your device set by other companies, and opt out of them if you wish.

However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

Contact Us

If you have any queries on any aspect of the above policy, please contact us through your account.



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